How Do I...? (UCSC Media Services)

Obtain a consultation on permanent media equipment and installation design?

Installations are performed by Media Services Engineering Unit. Because all installations are unique, please contact Jeff Wagner by phone at 831-459-5418 or via e-mail at jswagner< at >ucsc.edu to discuss your needs.

Distance Education & Videoconferencing

Get web archiving set up for my class?

Web Archiving is set up for classes through our Instructional Development Specialist Sheryl Martin-Schultz at smschult< at >ucsc.edu or via phone at 831-459-5790. Web Archiving is the process by which a class session is recorded on video and digitized on a computer for later playback through a web browser. The process typically includes video, audio, and the data projection materials from a course (including PowerPoint files) combined and presented on the web for viewing by students at any time. UCSC Media Services is the sole provider of this service on campus and more information may be found here.

Check Distance Education and Videoconferencing Room Calendars?

Media Services has an online Distance Education room calendar located here and a Videoconferencing Room Calendar located here.

If you have problems viewing the calendars, please contact Matt Norwood at 831-459-3977 or via e-mail at norwood< at >ucsc.edu. Please be specific and indicate which web browser (e.g. Netscape 7.0, Internet Explorer 6.0, etc.), type of computer (e.g. Dell Precision 330 PC, Apple PowerMac G4, etc.), and operating system (Mac OS 9.2.2, Mac OS X, Windows 2000 Professional, etc.) you were using when the problem occurred.

Equipment Checkout

Reserve media equipment?

You need to call the Media Services Front Desk at 831-459-2117 to arrange reservation of media equipment for pickup or delivery. Clients may also come by the office in Room 149 to make a reservation. Requests may be made via e-mail to media< at >ucsc.edu, but these are NOT reservations; you will need to at least call to confirm. Please consult our explanation of charges and our Classrooms page for detailed descriptions of what we charge for an why.

Obtain faculty authorization for use of media equipment for a class?

A signed Faculty Authoization Form is required for students using Media Services equipment for course projects. A separate Faculty Authorization Form is required for each academic course in which media equipment is needed and is only valid for the duration of one academic quarter. You will need to bring the signed Faculty Authorization Form with you when coming to check out media equipment. If it is not possible to get the Faculty signature prior to your check out date, you must provide the signed, completed form to Media Services either before or when you return the equipment. Failure to do so may result in you being billed for the use of the equipment on a daily basis.

You may visit our Classrooms page to obtain a downloadable Faculty Authorization Form PDF file, or you may download the printable PDF version of the form directly from here. For further questions, please contact the Media Services Front Desk at 459-2117.

Classrooms & Classroom Support

Obtain classroom booth keys and/or lock combinations?

For detailed information, please contact the Media Services Front Desk at 831-459-2117. You will need to pick up a classroom booth key IN PERSON at the Front Desk in Kerr Hall 149 prior to your class. Keys may be checked out daily or for an academic quarter. They may only be checked out by faculty or staff who are approved by the faculty member as being involved in course instruction.

Get campus classroom information?

Please visit our online Classroom Database here for detailed information regarding our classrooms. If this information does not suffice, you may call our Front Desk staff at 831-459-2117 to discuss your needs.

Arrange for classroom media support?

Please contact our Front Desk in Kerr Hall Room 149 at 831-459-2117. Reservations for equipment and support can only be made over the phone and must be made at least two (2) working days in advance. To view our classroom policies, please click here. For rates, click here.

Report a classroom media equipment problem?

For immediate response when reporting a media equipment problem during your class or special event, call the Media Services' Classroom Hotline at 9-5858, Monday through Friday; 8am-5pm, and 9-4861 after hours and on weekends. These phone numbers are posted in all general assignment classrooms. To report non-urgent repairs and/or technical difficulties, please contact Scott Makson at smakson@ucsc.edu or call 9-2141. Be sure to include your name, email address (or phone number), location and description of problem, and the next time you will need to use the equipment. Most problems of this nature can be resolved within 48 hours.

Special Events & Event Support

Arrange for event media support?

Please contact our Front Desk in Kerr Hall Room 149 at 831-459-2117. Reservations for equipment and support can only be made over the phone and must be made at least seven (7) calendar days in advance. To view our event policies, please click here. For rates, click here.

Video Production & Editing

Arrange to have a campus event recorded on video?

Media Services provides fully-professional broadcast-level video recording services on a recharge basis to campus clients. Please see our Media Production page for more information. To arrange a video shoot, you may contact Kevin Cashen at 831-459-3413 or by e-mail at kscashen< at >ucsc.edu.

Arrange to have videotapes duplicated?

Videotapes may be dropped off at Kerr Hall Room 149 for duplication. Turnaround depends on workload, but it is usually at least two working days. More information may be found on our Media Production page. For specific information, please contact Kevin Cashen at 831-459-3413 or by e-mail at kscashen< at >ucsc.edu

Instructional Development

Create instructional materials?

Please visit our Instructional Development page here for more information. Full instructional development support is available from our Instructional Development Specialist Sheryl Martin-Schultz at 831-459-5790 or via e-mail at smschult< at >ucsc.edu.

Prepare a web site for a course?

Please contact Sheryl Martin-Schultz, Instructional Development Specialist about your needs at 831-459-5790 or by e-mail at smschult< at >ucsc.edu.

Convert digital files to 35mm slides?

Media Services has the ability and equipment to place digital images on a roll of 35mm film, but we do not provide the film or the film processing. Please read the Digital to Slide Conversion page for more information or contact Sheryl Martin-Schultz, Instructional Development Specialist about your needs at 831-459-5790 or by e-mail at smschult< at >ucsc.edu.

Scantron Scoring Services

Utilize electronic test scoring services?

Scantron information can be found on our Scantron Services page. Forms may be dropped off at the Media Services Front Desk in Kerr Hall Room 149. For further information, please contact Phil Johnston at 831-459-5868 or by e-mail at pwjohn< at >ucsc.edu.

If you do not see a question answered here that you feel might be useful to future visitors of this site, please e-mail Matt Norwood at norwood< at >ucsc.edu.

Questions about this page? Please contact Matt Norwood at norwood< at >ucsc.edu.